Excellent  
    
 Based on 131 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Grace_BTE 
 
2024-05-22
 
 
  
Incredible cave dives with the best dive center and guides.
My place and I did two full days of cave diving and it was one of the most incredible dives we have ever done. Steve and David were our very professional guides, they made sure to follow all safety rules and protocols while still being fun. Thanks to all the staff for their attention and service. We will be back very soon!
  
 
  
 
 
 
  
 
 
 Trevor M 
 
2024-04-16
 
 
  
Amazing diving with a very professional guide.
My friend and I did a week of cavern diving. We had Steve ans our dive master and it was some of the most amazing diving I have done. Steve was very professional made sure to follow all of the safety standards and protocols while still being fun and making the experience wounderful. We also stayed in the rooms above the shop. They are very bare bones enough to be comfortable but not really any amenities just bathroom, beds, wifi, and access to a small kitchen. We ate out most of the time. So it’s a great cheaper lodging option but don’t expect a typical hotel stay.
  
 
  
 
 
 
  
 
 
 Jenn O. Cide 
 
2024-03-23
 
 
  
Best gear, best instructors, best staff, 14/10
Skanda is a dream instructor. He was super chill and I always felt like everything was very controlled but never sterile. He’s in the moment and stays very communicative about what he expects. As a first time CCR diver, I was nervous but he immediately put all of that to rest by being calm and informative. He answered my gazillion questions but challenged me to think through possible problems myself. In general, he also reinforced all of the self-reliance, presence of mind, and discipline I learned from technical & cave training. I cannot WAIT to get more time with him: simply the very best without an accompanying ego. Marc was fantastic! This was my first time in a drysuit and he was very thoughtful, helpful and communicative. He had tons of tips and tricks for making the process smoother, as well as connecting the dots through my prior and upcoming training. His patience was also reassuring as I buoyed up and down trying to work out the suit. Thank you to everyone for being so awesome. This is the best experience I’ve ever had in the dive industry, bar none, and I’ve traveled through luxury options worldwide. The manager Toro was my first encounter with the company and he set (and maintained!) a super high bar. He took the time to call me when he was unsure about one of my responses & his thoroughness made me comfortable from the start. I got ill partway through the training and the behind-the-scenes communication was invisible: the rescheduling just happened quickly with everyone in the loop. I ended up needing to postpone the remainder of my course and was blown away by the smoothness of it. All of the onsite staff was super helpful anytime I needed something & very friendly! The beds were the most comfortable I’ve slept on in Mexico, the water hot, the location central, the rooms quiet, the aircon good! It’s obvious there’s a lot of pride in their facilities and it makes for a wonderful end-of-the-day to come home to The Basecamp.
  
 
  
 
 
 
  
 
 
 Judith S 
 
2024-02-26
 
 
  
Perfect first Cavern dives!
I’m a certified diver with about 100 Dives and wanted to explore a Cenote. Based on a recommendation of other divers at Cenote Escondido I went to ProTec Divers and I am more than happy with the Dive Center! Details to booking and my two dives: The evening before I walked to ProTec Divers and asked if I could do two fun dives. I met Kim and he was very helpful and happy do help. Also he organised the dives for the next day. Next day, 9am the day started with general briefing, getting all the gear set (I rented it with them, everything perfect!), my guide for the day was Alessandro: by coincidence I got 1:1 experience. We went to the well-known Cenote Dos Ojos. I had two perfect dives, definitely worth it! I received a lot of information and very profound briefings. I felt safe and happy at all times - furthermore I also got vegetarian tacos! I would recommend ProTec divers and hopefully come back myself! Thank you for this great day!
  
 
  
 
 
 
  
 
 
 Curious28226947171 
 
2024-02-15
 
 
  
Outstanding
Excellent service! Friendly, competent staff. Fair and clearly stated prices. Clean, nice rooms on site.
  
 
  
 
 
 
  
 
 
 Daniel M 
 
2024-02-09
 
 
  
Professional and safe!
I really recommend diving with Protec! I did 3 cenote dives in one day with Alex Totola, two in Dos ojos and one in el Pit. I hadn't dived for quite a while so I was quite rusty, but Alex was really helpful, patient and thorough explaining. Everything felt really safe and relaxed so I could focus on enjoying the amazing scenery. On top of that, even though my girlfriend wasn't diving, she could tag along for no extra charge from Protec and stay snorkeling around. Thanks for an amazing day Alex and see you soon!
  
 
  
 
 
 
  
 
 
 Horatiu T 
 
2024-01-03
 
 
  
Amazing cave dives in Tulum with Steve & Protec
I did 2 days of guided cave dives in the Tulum cenotes. Had the full gear rented from Protec and had the chance to dive with Steve Crosby, who is a good connoisseur & guide for the caves in the area. Steve did a great job not only by guiding me thru the cenotes but also by sharing tips & tricks so I can improve my cave dive skills. Thank you, Steve, for 2 amazing days, and looking forward to diving with you again. Also, kudos to Skanda for facilitating the connection with Protec & Steve.
  
 
  
 
 
 
  
 
 
 Kent H 
 
2024-01-01
 
 
  
The BEST dive shop in Tulum - make sure to ask for Marc
Cannot say enough good things about Protec and our dive master, Marc! We did two amazing dives in the Los Ojos Cenote. Marc was incredibly calm, caring, and informative about everything related to our dive. Even I as a less experienced diver felt completely safe and comfortable with him leading the dive. He made sure to go over every detail before the dive so I would know what to expect and how to approach it. Beyond just the dive itself, he is an incredibly thoughtful person and we had deep conversations about life, career, and values on the drive to and from the cenote. Protec is top notch and so is Marc!
  
 
  
 
 
 
  
 
 
 DinDallas 
 
2023-12-31
 
 
  
Awesome experience with knowledgeable staff
Elliot was our personal guide for our journey through the Cenotes. He explained the history and was authentically excited about showing us his world. It was our first time to dive the Cenotes. It is a recommended adventure for a different dive experience. He took great care of us, checking continually through the day to ensure we were enjoying ourselves. Very safety oriented and experienced, so there were zero fears for our well being. Cenote car wash was our favorite.
  
 
  
 
 
 
  
 
 
 AEtander 
 
2023-12-21
 
 
  
Mine and cave diver from Sweden
What an excellent dive center! Friendly, welcoming and most of all extremely professional and experienced! Highly recommended!